Shipping & Return Policies
NOTIFICATION OF ALL CLAIMS AND DISCREPANCIES MUST BE MADE WITHIN FIVE (5) DAYS AFTER THE RECEIPT OF GOODS.
All prices on this web site are in U.S. Dollars.
Most orders are shipped within 24 hours and we send your tracking number via email.
Orders placed after 2 pm Pacific Time will be shipped the next business day.
This Web Site has Antifraud safeguards in place and prosecution for all fraudulent orders will be pursued.
Our Address Verification System will require the exact address to which the credit card is billed.
We may, at our option, require the ship to address be listed with the credit card issuer.
If the ship to address is different than the bill to address,
then the order will be shipped with a signature required at the time of delivery.
Our shipping is located in Montclair, California.
If you want Express Shipping (Air), please state so in the comment section of the order. We will charge your card the additional difference between the chosen checkout freight charges and the actual freight charges after your order is packed and weighed on the day it is shipped.
The carriers do not pick up on Saturday or Sundays. Our business days are Monday through Friday.
Example: Orders placed on Sunday and wanting 3-day service will be shipped on Monday and
delivered on Thursday unless the carrier declares an exception.
If an exception is declared by a carrier, then no refund for shipping will be allowed.
An example of an exception is WEATHER.
We ship U.P.S. or Priority Mail to United States addresses - allow up to 7 days.
***U.S. Postal Service to all international countries - allow up to 21 days***
Countries other than USA:
We use the U.S. Postal Service. We will charge your card the additional difference between the chosen checkout freight charges and the actual freight charges on the day it is shipped. Any import charges are your responsibility at the time of delivery.
